Last Updated: 12th January 2025
Welcome to Tracstel Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website [https://www.tracstel.com] (“Website”) or engage with our consulting and training services.
1. Who we are
Tracstel Ltd provides consulting and training services in technology, helping organizations adopt new capabilities and innovations. Our website address is: https://www.tracstel.com.
2. Information We Collect
We collect and process the following types of personal data:
a. Information You Provide
- When you fill out a contact form, sign up for training, or request consulting services, we collect your name, email address, phone number, company details, and any other relevant information you provide.
- If you leave comments on our website, we collect the data shown in the comments form, along with your IP address and browser user agent for spam detection.
b. Automatically Collected Data
When you visit our Website, we may collect certain information automatically:
- Log Data: Your IP address, browser type, operating system, referring URLs, and time spent on our site.
- Cookies and Tracking Technologies: We use cookies to enhance user experience. See Section 5 (Cookies) for more details.
c. Data from Third-Party Services
- If you use embedded content (e.g., videos, images, articles) from third-party websites, those sites may collect and track your data.
- If you reset your password, your IP address will be included in the reset email.
3. How We Use Your Data
We use your personal data to:
- Provide consulting and training services.
- Respond to inquiries and provide customer support.
- Process payments and transactions (if applicable).
- Improve our Website, services, and user experience.
- Ensure security and prevent fraud.
- Comply with legal and regulatory obligations.
4. How We Share Your Data
We do not sell, rent, or trade your personal data. However, we may share your data with:
- Service providers and partners assisting in website operations, analytics, and marketing.
- Legal authorities if required to comply with laws or protect rights.
- Third-party platforms (such as payment processors) when necessary for service delivery.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience. You can manage or disable cookies via your browser settings. We use:
- Essential cookies: Required for core website functionality.
- Analytics cookies: To track site performance and user interaction.
- Marketing cookies: To tailor promotional content (if applicable).
6. Data Retention
We retain your personal data for as long as necessary for the purposes outlined in this Privacy Policy. If you leave a comment, the comment and its metadata are retained indefinitely. Registered users can view, edit, or delete their personal data at any time (except changing their username).
7. Your Rights Over Your Data
Depending on your location, you may have rights under applicable data protection laws, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, unless we have legal grounds to retain it.
- Data Portability: Request transfer of your data to another service provider.
- Objection: Object to certain data processing activities.
To exercise these rights, contact us at [Insert Contact Email].
8. Security Measures
We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you are accessing our Website from outside the United Kingdom, your data may be transferred and processed in jurisdictions that may not have the same data protection laws as your country. By using our services, you consent to this transfer.
10. Third-Party Links and Embedded Content
Our Website may contain links to third-party websites. These websites operate independently, and we are not responsible for their privacy practices. Please review their policies before submitting any personal data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website. We encourage you to review it periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Tracstel Ltd
634 STREETSBROOK ROADSOLIHULL, B91 1LB, UKUnited Kingdom
info@tracstel.com
By using our Website and services, you agree to the terms of this Privacy Policy.